BMI Cables Pvt. Ltd. (“we” or “us”) respects your privacy. This policy explains how we handle information collected through bmicables.com and related enquiries.

Information We Collect and Use

When you submit an enquiry or contact us, we may collect your name, phone number, email address, location, company details, and product requirements. We use this information to respond, provide quotations and technical information, and manage our business relationship.

Our website also collects technical and usage information, such as IP addresses, browser and device details, pages visited, and website interactions. We use this to improve the website, maintain security, and measure marketing performance.

Service Providers, Cookies and Advertising

We use Zoho CRM to manage enquiries. Our website also uses Google Analytics, Google Ads, Meta Pixel, Microsoft Clarity, and OpenAI tracking technology, deployed through Google Tag Manager, for analytics and advertising measurement. Microsoft Clarity supports heatmaps and session replays.

These tools may use cookies and similar technologies and receive information about your device and website activity. Where enabled and legally permitted, advertising measurement may also use contact details provided through forms, including hashed identifiers.

Information may be processed by hosting, communication, analytics, and advertising providers, including outside India, under applicable arrangements and their privacy policies. We may also disclose information where required by law.

You can manage cookies through your browser and any cookie controls available on our website. Browser settings may not stop every tracking technology. We obtain consent where required.

Retention and Security

We retain information for as long as needed to handle enquiries, manage business relationships, and meet applicable legal requirements. We delete or anonymise information when it is no longer needed.

We take reasonable measures to protect personal information, but no online system is completely secure.

Your Choices

You may contact us to request access, correction, or deletion of your information, withdraw consent where processing relies on it, or raise a privacy concern. Requests are handled in accordance with applicable law, and identity verification may be necessary.

You can ask us to stop promotional communications at any time. Necessary communications about enquiries or orders may continue.

Updates and Contact

We may update this policy and revise the effective date. We will provide additional notice or obtain consent where required.

For privacy questions or requests, contact:

BMI Cables Pvt. Ltd.
Email: sales1@bmicables.com
Phone: +91 92570 35793
Corporate Office: SF-1, 1st Floor, Bhikaji Cama Bhawan, Bhikaji Cama Place, New Delhi 110066, India